{"id":1597,"date":"2020-11-08T21:12:24","date_gmt":"2020-11-08T20:12:24","guid":{"rendered":"http:\/\/pgm-polkowice.com.pl\/pgm\/?page_id=1597"},"modified":"2021-01-18T12:57:09","modified_gmt":"2021-01-18T11:57:09","slug":"zglaszanie-reklamacji-skarg-i-szkod","status":"publish","type":"page","link":"https:\/\/pgm-polkowice.com.pl\/?page_id=1597","title":{"rendered":"Zg\u0142aszanie reklamacji, skarg i szk\u00f3d"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-image: url(&quot;https:\/\/pgm-polkowice.com.pl\/wp-content\/uploads\/2020\/10\/321.jpg&quot;);background-position: right center;background-repeat: no-repeat;border-width: 0px 0px 0px 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(max-width:1024px) {.fusion-title.fusion-title-1{margin-top:0px!important;margin-bottom:31px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-bottom:31px;\"><h1 class=\"title-heading-left\" style=\"margin:0;color:#ffffff;\">Strefa klienta<\/h1><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% 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fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-widget fusion-widget-element fusion-widget-area fusion-content-widget-area wpWidget-1\" style=\"border-width:0px;border-style:solid;\"><style type=\"text\/css\" data-id=\"wpWidget-1\">#wrapper .wpWidget-1 > ul.menu { margin-top: -8px; }<\/style><div class=\"widget avada_vertical_menu\"><style>#fusion-vertical-menu-widget-avada-vertical-menu-widget-1 ul.menu li a {font-size:14px;}<\/style><nav id=\"fusion-vertical-menu-widget-avada-vertical-menu-widget-1\" class=\"fusion-vertical-menu-widget fusion-menu click right no-border\" aria-label=\"Secondary Navigation: menu\"><ul id=\"menu-strefa-klienta\" class=\"menu\"><li id=\"menu-item-1979\" class=\"menu-item menu-item-type-post_type menu-item-object-page 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id=\"menu-item-1600\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1600\"><a href=\"https:\/\/pgm-polkowice.com.pl\/?page_id=1597\"><span class=\"arrow\"><\/span><span class=\"link-text\"> Zg\u0142aszanie reklamacji, skarg i szk\u00f3d<\/span><\/a><\/li><li id=\"menu-item-1983\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1983\"><a href=\"https:\/\/pgm-polkowice.com.pl\/?page_id=1976\"><span class=\"arrow\"><\/span><span class=\"link-text\"> Dofinansowania<\/span><\/a><\/li><\/ul><\/nav><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:25% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 7.68%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 7.68%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_3_4 3_4 fusion-flex-column fusion-animated\" data-animationType=\"fadeInLeft\" data-animationDuration=\"0.6\" data-animationOffset=\"100%\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;background-color:#ffffff;border-width: 5px 0px 5px 0px;border-color:#8bc34a;border-style:solid;border-radius:10px 10px 10px 10px;overflow:hidden;padding: 20px 20px 20px 20px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-2{margin-top:0px!important;margin-bottom:31px!important;}}<\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\">Zg\u0142aszanie reklamacji, skarg i szk\u00f3d<\/h2><\/div><div class=\"fusion-separator fusion-no-large-visibility fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:40px;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-1\" style=\"transform:translate3d(0,0,0);\"><div data-canvas-width=\"85.46266666666665\">\n<p style=\"text-align: left;\"><strong>Wychodz\u0105c naprzeciw Pa\u0144stwa oczekiwaniom informujemy, \u017ce\u00a0istnieje mo\u017cliwo\u015b\u0107 sk\u0142adania reklamacji,\u00a0skarg oraz zg\u0142aszania szk\u00f3d niezw\u0142ocznie po ich zaistnieniu.<\/strong><\/p>\n<p style=\"text-align: left;\">Reklamacje przyjmowane s\u0105\u00a0w\u00a0Dziale Obs\u0142ugi Klienta\u00a0w formie pisemnej,\u00a0nast\u0119pnie\u00a0rejestrowane s\u0105 w\u00a0systemie komputerowym.\u00a0Rozpatrywane s\u0105 wed\u0142ug obowi\u0105zuj\u0105cych przepis\u00f3w prawa (kodeks cywilny, ustawa o\u00a0zbiorowym zaopatrzeniu\u00a0w wod\u0119 i\u00a0zbiorowym odprowadzaniu \u015bciek\u00f3w wraz z\u00a0przepisami wykonawczymi, regulamin \u015bwiadczonych us\u0142ug i\u00a0innych akt\u00f3w prawnych).\u00a0Odpowiedzi udzielane s\u0105\u00a0w trybie natychmiastowym\u00a0lub w\u00a0terminie 14 dni od\u00a0daty rejestracji. Przy sprawach wymagaj\u0105cych dodatkowych ustale\u0144 czas\u00a0udzielenia odpowiedzi mo\u017ce przed\u0142u\u017cy\u0107 si\u0119 do\u00a030 dni.\u00a0Przypominamy, \u017ce\u00a0informacje odno\u015bnie rozlicze\u0144 i\u00a0wielko\u015bci zu\u017cy\u0107 wody s\u0105 przekazywane wy\u0142\u0105cznie\u00a0osobom b\u0119d\u0105cym stron\u0105 umowy.<\/p>\n<p style=\"text-align: left;\">W razie w\u0105tpliwo\u015bci zapraszamy do\u00a0rozmowy z\u00a0kierownikiem dzia\u0142u pod\u00a0numerem telefonu\u00a076\u00a0846 29 22.<\/p>\n<\/div>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:75% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 20px !important;padding-right : 20px !important;margin-right : 2.56%;padding-bottom : 20px !important;padding-left : 20px !important;margin-left : 2.56%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 80px;margin-top : 0px;padding-right : 40px;padding-bottom : 80px;margin-bottom : 0px;padding-left : 40px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1428,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1597","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pgm-polkowice.com.pl\/index.php?rest_route=\/wp\/v2\/pages\/1597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pgm-polkowice.com.pl\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pgm-polkowice.com.pl\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pgm-polkowice.com.pl\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pgm-polkowice.com.pl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1597"}],"version-history":[{"count":8,"href":"https:\/\/pgm-polkowice.com.pl\/index.php?rest_route=\/wp\/v2\/pages\/1597\/revisions"}],"predecessor-version":[{"id":1832,"href":"https:\/\/pgm-polkowice.com.pl\/index.php?rest_route=\/wp\/v2\/pages\/1597\/revisions\/1832"}],"up":[{"embeddable":true,"href":"https:\/\/pgm-polkowice.com.pl\/index.php?rest_route=\/wp\/v2\/pages\/1428"}],"wp:attachment":[{"href":"https:\/\/pgm-polkowice.com.pl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}